Telephone Etiquette

Telephone Etiquette

  • Number of students: 1
  • Teacher: GrowBizSkills
  • Released: 2023-04-28 04:59:14
  • Level: Beginner
  • Duration:
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Introduction
Module 1: Aspects of Phone Etiquette
Module 2: Using Proper Phone Language
Module 3: Eliminate Phone Distractions
Module 4: Inbound Calls
Module 5: Outbound Calls
Module 6: Handling Rude or Angry Callers
Module 7: Handling Interoffice Calls
Module 8: Handling Voicemail Messages
Module 9: Methods of Training Employees
Module 10: Correcting Poor Telephone Etiquette
Wrapping Up
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Grow Biz SkillsDeveloping and enhancing your business skill set is a crucial advantage in growing your business. As an entrepreneur or business owner, you need to have a broad range of skills to manage various aspects of your business effectively, such as finance, marketing, sales, leadership, and communication. By honing these skills, you can make informed decisions, identify and leverage opportunities, and tackle challenges more effectively. Additionally, having a robust skill set can help you build a strong team, inspire and motivate your employees, and foster a culture of innovation and continuous improvement. Ultimately, the more you invest in developing your business skills, the more you can drive growth, build a successful enterprise, and achieve your long-term goals.