Effective Date: July 13, 2025
Last Updated: July 13, 2025
INTRODUCTION
This Cookie Policy explains how GrowBizSkills.ca ("we," "us," or "our"), operated by the Canadian Motorcycle Tourism Association, uses cookies and similar tracking technologies on our online soft skills training platform.
By using our website, you consent to the use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time through your browser settings or our Cookie Preference Center.
WHAT ARE COOKIES
Definition and Purpose
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better user experience by:
- Remembering your login information and preferences
- Analyzing how you use our platform to improve functionality
- Personalizing content and course recommendations
- Ensuring platform security and preventing fraud
- Measuring the effectiveness of our marketing efforts
Types of Cookies:
- Session Cookies: Temporary cookies deleted when you close your browser
- Persistent Cookies: Remain on your device for a specified period
- First-Party Cookies: Set directly by GrowBizSkills.ca
- Third-Party Cookies: Set by external services we use (with your consent)
COOKIES WE USE
Essential Cookies (Always Active)
These cookies are necessary for our platform to function properly and cannot be disabled without affecting your ability to use our services.
Authentication Cookies:
- User login sessions and account security
- Remember login status between visits
- Protect against unauthorized access
- Maintain course progress during sessions
Platform Functionality:
- Shopping cart contents for course purchases
- Language and accessibility preferences
- Course video player settings
- Form data preservation during navigation
Security Cookies:
- CSRF (Cross-Site Request Forgery) protection
- Session validation and timeout management
- Fraud prevention and abuse detection
- Secure payment processing
Analytics Cookies (With Consent)
These cookies help us understand how users interact with our platform to improve user experience and course effectiveness.
Google Analytics:
- Page views and user behavior tracking
- Course completion rates and engagement metrics
- Popular content and navigation patterns
- Device and browser usage statistics
Platform Analytics:
- Learning path effectiveness analysis
- Course rating and feedback correlation
- User retention and engagement metrics
- A/B testing for platform improvements
Performance Monitoring:
- Page load times and technical performance
- Error tracking and debugging information
- Mobile vs desktop usage patterns
- Geographic usage distribution
Preference Cookies (With Consent)
These cookies remember your choices and preferences to provide a personalized experience.
User Preferences:
- Course category interests and recommendations
- Video playback speed and quality settings
- Dashboard layout and display preferences
- Notification and communication preferences
Personalization:
- Recommended courses based on your learning history
- Customized homepage content
- Preferred learning formats (video, text, interactive)
- Progress tracking and goal setting
Accessibility:
- Font size and contrast preferences
- Keyboard navigation settings
- Screen reader compatibility options
- Language and localization preferences
Marketing Cookies (With Explicit Consent)
These cookies are used for advertising and marketing purposes, only with your explicit consent.
Advertising Cookies:
- Google Ads conversion tracking
- Facebook Pixel for social media advertising
- LinkedIn advertising and retargeting
- Course promotion effectiveness measurement
Email Marketing:
- Email open and click tracking
- Newsletter engagement metrics
- Course promotion response rates
- Automated email campaign optimization
Social Media Integration:
- Social sharing functionality
- Social login options (Google, LinkedIn, Facebook)
- Social media content embedding
- Community feature integration
THIRD-PARTY COOKIES
External Service Providers
We work with trusted third-party services that may set their own cookies when you use our platform:
Google Services:
- Google Analytics for website analytics
- Google Ads for advertising and conversion tracking
- YouTube for embedded course videos
- Google Fonts for typography
Payment Processors:
- Stripe for secure payment processing
- PayPal for alternative payment options
- Banking partners for corporate invoicing
Communication Tools:
- Mailchimp for email marketing
- Zendesk for customer support chat
- Zoom for live webinar integration
Social Media Platforms:
- Facebook for social login and advertising
- LinkedIn for professional networking features
- Twitter for social sharing
MANAGING YOUR COOKIE PREFERENCES
Browser Settings
Most web browsers allow you to control cookies through their settings:
Chrome:
- Settings > Privacy and Security > Cookies and other site data
- Choose "Block third-party cookies" or "Block all cookies"
- Manage exceptions for trusted sites
Firefox:
- Settings > Privacy & Security > Cookies and Site Data
- Select "Custom" for detailed cookie controls
- Clear existing cookies and site data
Safari:
- Preferences > Privacy > Manage Website Data
- Choose "Prevent cross-site tracking"
- Block all cookies or allow from visited sites only
Edge:
- Settings > Cookies and site permissions
- Choose "Block third-party cookies"
- Manage site-specific permissions
Our Cookie Preference Center
We provide a Cookie Preference Center where you can:
Granular Control:
- Accept or reject specific cookie categories
- View detailed information about each cookie type
- Update preferences at any time
- Export your current cookie settings
Easy Management:
- One-click accept or reject all non-essential cookies
- Category-specific controls (Analytics, Marketing, Preferences)
- Clear explanations of what each category does
- Save preferences across devices when logged in
Access Methods:
- Cookie banner on first visit
- Footer link: "Cookie Preferences"
- Account settings: "Privacy & Cookies"
- Direct link: growbizskills.ca/cookie-preferences
IMPACT OF COOKIE CHOICES
Essential Cookies Only
If you choose to accept only essential cookies:
Platform Functionality:
- Full access to all courses and learning materials
- Secure login and account management
- Course progress tracking and certificates
- Customer support and technical assistance
Limited Features:
- No personalized course recommendations
- Basic analytics for platform improvement only
- No targeted marketing or promotional content
- Standard user experience without customization
All Cookies Accepted
If you accept all cookies:
Enhanced Experience:
- Personalized course recommendations
- Customized dashboard and content
- Improved platform performance through analytics
- Relevant marketing and promotional content
Additional Benefits:
- Social media integration features
- Advanced progress tracking and insights
- Participation in platform improvement initiatives
- Early access to new features and courses
COOKIE RETENTION PERIODS
Storage Duration
Different types of cookies are stored for different periods:
Session Cookies:
- Deleted when you close your browser
- Used for temporary functionality during your visit
- No long-term storage of personal information
Short-Term Cookies (1-30 days):
- User preferences and settings
- Shopping cart contents
- Recent course activity
Medium-Term Cookies (1-12 months):
- Login sessions and authentication
- Analytics and performance data
- Marketing campaign tracking
Long-Term Cookies (1-2 years):
- User account preferences
- Long-term analytics trends
- Advertising optimization data
Automatic Deletion:
- Cookies automatically expire after their set period
- Regular cleanup of expired cookies
- Option to manually clear all cookies anytime
UPDATES TO COOKIE POLICY
Policy Changes
We may update this Cookie Policy to reflect:
Technology Changes:
- New cookie technologies and tracking methods
- Additional third-party services integration
- Enhanced privacy protection measures
- Improved user control options
Legal Requirements:
- Changes in privacy and cookie regulations
- New compliance requirements
- Industry best practice updates
Notification Process:
- Email notification of significant changes
- Prominent notice on our website
- Updated effective date clearly displayed
- 30-day notice period for material changes
CONTACT INFORMATION
Cookie Support
Questions About Cookies:
- Email: privacy@growbizskills.ca
- Subject: "Cookie Policy Inquiry"
- Response time: Within 48 hours
Technical Support:
- Email: info@growbizskills.ca
- Phone: (780) 933-0182
- Live chat: Available during business hours
- Help center: growbizskills.ca/help
Privacy Officer:
- Email: privacy@growbizskills.ca
- Mail: Canadian Motorcycle Tourism Association, Privacy Officer
- Response time: Within 30 days for formal inquiries
ADDITIONAL RESOURCES
Learn More About Cookies:
- All About Cookies: www.allaboutcookies.org
- Your Online Choices: www.youronlinechoices.com
- Digital Advertising Alliance: www.aboutads.info
Browser Help:
- Chrome Help: support.google.com/chrome
- Firefox Help: support.mozilla.org
- Safari Help: support.apple.com/safari
- Edge Help: support.microsoft.com/edge
This Cookie Policy is effective as of July 13, 2025, and applies to all users of the GrowBizSkills.ca platform. By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy.
