Welcome to GrowBizSkills.ca ("we," "us," "our," or "the Platform"), operated by the Canadian Motorcycle Tourism Association. These Terms of Service ("Terms") govern your use of our online soft skills training platform, including all courses, content, and services provided.
By accessing or using GrowBizSkills.ca, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform.
ACCEPTANCE OF TERMS
Who Can Use Our Platform
Age Requirements:
- Users must be at least 16 years of age
- Users under 18 require parental or guardian consent
- Educational institutions may register students with appropriate permissions
Capacity to Enter Agreement:
- You must have legal capacity to enter into binding agreements
- Corporate users must have authority to bind their organization
- Municipal and government users must have proper authorization
Geographic Restrictions:
- Platform primarily designed for Canadian users
- International users welcome but subject to Canadian law
- Some content may be region-specific
ACCOUNT REGISTRATION AND SECURITY
Creating Your Account
Required Information:
- Valid email address
- Secure password meeting our requirements
- Accurate personal or organizational information
- Agreement to receive essential service communications
Account Responsibilities:
- Maintain accurate and current account information
- Protect your login credentials and account security
- Notify us immediately of unauthorized account access
- Use only one account per person or organization
Account Types
Individual Accounts:
- Personal learning and professional development
- Access to purchased courses and materials
- Individual progress tracking and certificates
Business Accounts:
- Multiple user seats for team training
- Administrative controls for managers
- Aggregate reporting and compliance tracking
Enterprise Accounts:
- Unlimited seats for large organizations
- Custom course development options
- Dedicated account management and support
Educational Institution Accounts:
- Special pricing and features for schools
- Student privacy protections
- Instructor tools and resources
COURSE ACCESS AND USAGE
Course Enrollment
Individual Course Purchases:
- Immediate access upon payment confirmation
- Lifetime access to purchased course content
- Regular content updates and improvements included
Subscription Services:
- Annual membership provides unlimited course access
- Automatic renewal unless cancelled
- Pro-rated refunds available under refund policy
Business and Enterprise Packages:
- Seat-based licensing for team access
- Administrative tools for user management
- Custom implementation and training available
Course Content Usage
Permitted Uses:
- Personal learning and skill development
- Internal business training within licensed seats
- Sharing materials within authorized organization
- Printing materials for personal reference
Prohibited Uses:
- Redistribution or resale of course content
- Sharing login credentials with unauthorized users
- Creating derivative works without permission
- Using content for competing training platforms
Intellectual Property Rights:
- All course content remains property of GrowBizSkills
- Limited license granted for authorized use only
- Corporate Training Materials licensing applies
- Respect for third-party intellectual property
PAYMENT TERMS AND BILLING
Pricing and Fees
Course Pricing:
- Individual courses: $7.77 each (soft skills)
- Microsoft courses: $17.77 each
- Annual unlimited membership: $177.77
- Business packages starting at $57.77/year
Payment Methods:
- Credit cards (Visa, MasterCard, American Express)
- PayPal and other approved payment processors
- Corporate invoicing available for enterprise clients
- Canadian currency (CAD) pricing
Billing Cycles:
- One-time payments for individual courses
- Annual billing for memberships and business packages
- Monthly billing available for enterprise clients
- Automatic renewal for subscription services
Taxes and Additional Fees
Canadian Tax Requirements:
- GST/HST applied according to provincial rates
- Tax rates determined by billing address
- Business tax exemptions with valid documentation
- Detailed tax receipts provided for all transactions
Payment Processing:
- Secure payment processing through certified providers
- No storage of credit card information on our servers
- Payment confirmation via email
- Failed payment notifications and retry procedures
REFUND AND CANCELLATION POLICY
Individual Course Refunds
30-Day Money-Back Guarantee:
- Full refund available within 30 days of purchase
- No questions asked for unsatisfactory courses
- Refund processed to original payment method
- Course access removed upon refund processing
Subscription Cancellations:
- Cancel anytime before next billing cycle
- Pro-rated refunds for unused portion
- Immediate access termination upon cancellation
- No refund for partial month usage
Business Package Refunds:
- 30-day trial period for new business clients
- Pro-rated refunds for early cancellation
- Custom refund terms for enterprise agreements
- Consultation required for large account changes
USER CONDUCT AND RESPONSIBILITIES
Acceptable Use Policy
Professional Conduct:
- Respectful interaction with other users and staff
- Honest representation of identity and credentials
- Appropriate use of discussion forums and messaging
- Compliance with workplace harassment policies
Platform Security:
- No attempts to breach security measures
- No unauthorized access to other user accounts
- No introduction of malware or harmful code
- Reporting security vulnerabilities to our team
Content Standards:
- No posting of offensive or inappropriate content
- No spam or commercial solicitation
- No copyright infringement or plagiarism
- No sharing of confidential business information
Prohibited Activities
Account Misuse:
- Creating multiple accounts to circumvent restrictions
- Sharing accounts with unauthorized users
- Using automated tools to access content
- Attempting to reverse engineer platform features
Content Violations:
- Downloading courses for unauthorized distribution
- Creating competing training materials from our content
- Selling or licensing our materials without permission
- Using content in violation of intellectual property rights
INSTRUCTOR TERMS AND CONDITIONS
Instructor Qualifications
Requirements for Instructors:
- Relevant expertise in subject matter areas
- Professional training or teaching experience
- Agreement to maintain content quality standards
- Compliance with instructor code of conduct
Content Development:
- Original content creation or proper licensing
- Regular updates to maintain relevance
- Adherence to instructional design standards
- Collaboration with our content review team
Revenue Sharing:
- Transparent revenue sharing agreements
- Regular payment schedules for instructor earnings
- Performance bonuses for highly-rated content
- Marketing support for instructor-created courses
PLATFORM AVAILABILITY AND SUPPORT
Service Availability
Uptime Commitment:
- 99.5% uptime target for platform availability
- Scheduled maintenance with advance notice
- Emergency maintenance as needed for security
- Status updates during service interruptions
Technical Support:
- Email support during business hours
- Priority support for business and enterprise clients
- Self-service help center and documentation
- Community forums for user assistance
Content Updates:
- Regular course content updates and improvements
- New course additions throughout the year
- Platform feature enhancements based on user feedback
- Mobile app updates and compatibility maintenance
LIMITATION OF LIABILITY
Service Disclaimers
Educational Content:
- Courses provided for educational purposes only
- No guarantee of specific learning outcomes
- Individual results may vary based on effort and application
- Supplementary to, not replacement for, formal education
Platform Performance:
- Best efforts to maintain reliable service
- No guarantee of uninterrupted access
- Backup and recovery procedures in place
- User responsible for personal data backup
Liability Limitations
Maximum Liability:
- Total liability limited to fees paid in past 12 months
- No liability for indirect or consequential damages
- Exclusion of lost profits or business interruption
- Force majeure events beyond our reasonable control
User Responsibility:
- Users responsible for appropriate use of learned skills
- No liability for user's application of course content
- Users must verify information accuracy for their purposes
- Professional advice should be sought when appropriate
INTELLECTUAL PROPERTY PROTECTION
Our Intellectual Property
Platform Content:
- All course materials protected by copyright
- Trademarks and service marks owned by GrowBizSkills
- Proprietary technology and platform features
- Licensed content from Corporate Training Materials
User License:
- Limited, non-exclusive license to access content
- Personal or internal business use only
- No right to modify, distribute, or create derivatives
- License terminates upon account closure or violation
User-Generated Content
Content Submissions:
- Users retain ownership of original submissions
- Grant us license to use, modify, and display content
- Responsibility for ensuring content doesn't infringe rights
- Right to remove content that violates our policies
Feedback and Suggestions:
- Feedback provided to improve platform and services
- No obligation to implement user suggestions
- Right to use feedback without compensation
- Confidentiality not assumed unless explicitly agreed
PRIVACY AND DATA PROTECTION
Personal Information
Data Collection:
- Collection limited to necessary business purposes
- Transparent privacy policy explaining our practices
- User consent for marketing communications
- Secure storage and transmission of personal data
Data Usage:
- Platform operation and course delivery
- Customer support and communication
- Platform improvement and analytics
- Compliance with legal and regulatory requirements
User Rights:
- Access to personal information upon request
- Correction of inaccurate information
- Deletion of personal data subject to legal requirements
- Portability of data in machine-readable format
TERMINATION OF SERVICE
Account Termination
User-Initiated Termination:
- Users may close accounts at any time
- Refund policy applies to unused services
- Data deletion according to privacy policy
- Final billing statement provided
Platform-Initiated Termination:
- Termination for violation of these Terms
- Immediate termination for serious violations
- Notice period for minor violations with opportunity to cure
- No refund for terminated accounts due to violations
Effect of Termination:
- Immediate loss of access to platform and content
- Survival of payment obligations and intellectual property terms
- Return or destruction of confidential information
- Continued application of limitation of liability provisions
DISPUTE RESOLUTION
Governing Law
Canadian Jurisdiction:
- Terms governed by laws of Alberta, Canada
- Federal laws of Canada apply where applicable
- Disputes resolved in Alberta courts
- Alternative dispute resolution encouraged
Resolution Process
Internal Resolution:
- Good faith efforts to resolve disputes directly
- Customer service team available for assistance
- Escalation to management for complex issues
- Documentation of resolution attempts
Formal Dispute Resolution:
- Mediation preferred for business disputes
- Arbitration available for complex matters
- Court proceedings as last resort
- Costs allocation according to applicable law
MODIFICATIONS TO TERMS
Changes to Terms of Service
Notification Process:
- Email notification of material changes
- 30-day notice period before changes take effect
- Prominent notice on platform during notice period
- Right to terminate account if you disagree with changes
Continued Use:
- Continued platform use constitutes acceptance of changes
- Historical versions available upon request
- No retroactive application of material changes
- Emergency changes for security or legal compliance
CONTACT INFORMATION
Customer Support
General Inquiries:
- Email:
- Phone: (780) 933-0182
- Website: growbizskills.ca/support
- Business Hours: Monday-Friday, 9 AM - 5 PM MST
Legal Notices:
- Email:
- Mail: Canadian Motorcycle Tourism Association, Legal Department
- Response time: 30 days for legal inquiries
- Formal notice requirements for legal proceedings
ENTIRE AGREEMENT
Complete Terms:
- These Terms constitute the entire agreement between parties
- Supersede all prior agreements and understandings
- Modifications must be in writing and signed by authorized representatives
- Severability clause - invalid provisions don't affect remaining terms
Related Documents:
- Privacy Policy incorporated by reference
- Refund Policy forms part of these Terms
- Instructor Agreement for content creators
- Enterprise agreements may contain additional terms
ACKNOWLEDGMENT
By using GrowBizSkills.ca, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms are effective as of July 13, 2025, and apply to all users of our online training platform.
For questions about these Terms, please contact our customer support team at
