Getting Started with GrowBizSkills
Welcome to GrowBizSkills!
Whether you're new to our platform or need assistance with specific features, we're here to help you succeed with your professional development journey.
Frequently Asked Questions
Q: How do I access my courses after purchasing?
A: Log into your account at growbizskills.ca using your email and password. Your purchased courses will appear in your dashboard.
Q: Can I download course materials?
A: Yes, most course materials including handouts and resources can be downloaded for offline reference.
Q: How long do I have access to my courses?
A: Individual course purchases provide lifetime access. Business packages provide access for the duration of your subscription.
Q:Can I get certificates for completed courses?
A: Yes, certificates are automatically generated upon successful course completion and can be downloaded from your account.
Q: if I'm having trouble logging in?
A: Contact Susan Healey, our Webmistress, at
Getting Started Guide
Step 1: Create Your Account
Visit growbizskills.ca and click "Sign Up" to create your account with a valid email address.
Step 2: Choose Your Course Package
Browse our 140+ course library and select individual courses or business packages that meet your needs.
Step 3: Contact Us for your Code
Call (780) 933-0182 to have our admin team set up your account and send you an invoice.
Step 4: Start Learning
Once payment is processed, you'll receive access codes and can begin training immediately.
Course Categories
Administrative Skills - Office procedures, business writing, meeting management
Career Development - Leadership, communication, project management
Human Resources - Talent management, diversity training, succession planning
Personal Development - Emotional intelligence, time management, goal setting
Sales & Marketing - Customer service, social media, event planning
Supervisors & Managers - Team building, coaching, performance management
Workplace Essentials - Ethics, safety, conflict resolution
Microsoft Training - Excel, Word, PowerPoint, Outlook essentials
Need More Help?
Contact our friendly Canadian team at (780) 933-0182 or
Building stronger businesses across Canada.
Bundle-Specific FAQs
Microsoft Bundle FAQs:
Q: Are these courses suitable for complete beginners?
A: Yes! Our Microsoft courses are designed for all skill levels. Each course starts with fundamentals and progressively moves to more advanced topics. You can learn at your own pace.
Q: Can I access the courses on multiple devices?
A: Absolutely! Our platform allows you to access your courses on any device with an internet connection, making it perfect for busy professionals.
Q: When will Microsoft Office 2024 also be available?
A: The first two stable courses have been released and we hope to have them installed in the near future. Stay tuned for updates.
Administrative Skills Bundle FAQs:
Q: How long does it take to complete the Administrative Skills Bundle?
A: Each course is self-paced, but typically takes 8-10 hours to complete. With our flexible learning platform, you can spread this out according to your schedule.
Q: Will I receive a certificate upon completion?
A: Yes, you'll receive a certificate for each course you complete within the bundle, perfect for adding to your professional portfolio.
Career Development Bundle FAQs:
Q: How practical are these courses for real-world application?
A: Our Career Development courses are highly practical, featuring real-world scenarios and exercises. They're specifically designed for immediate workplace implementation.
Q: Is there any interaction with other students or instructors?
A: While courses are self-paced, our platform includes discussion forums where you can engage with fellow learners and receive guidance from instructors.
Human Resources Bundle FAQs:
Q: Are these courses aligned with Canadian HR standards?
A: Yes, all our HR courses are developed with Canadian workplace regulations and best practices in mind.
Personal Development Bundle FAQs:
Q: How is progress tracked in these courses?
A: Each course includes progress tracking, assessments, and practical exercises to help you measure your development.
Sales and Marketing Bundle FAQs:
Q: Are the marketing courses up-to-date with current trends?
A: Our courses are regularly updated to reflect current industry practices and digital marketing trends.
Contact Support
Technical Issues
Susan Healey - Webmistress
Email:
Response time: Within 24 hours
Emergency technical support available via email
Course Questions
General Support Team
Email:
Phone: (780) 933-0182
Response time: Same business day
Billing Support
Liz - Membership Coordinator
Email:
Phone: (780) 983-3297
Response time: Within 24 hours
Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM MST
